Privacy Policy
Last updated: April 29, 2026
Supportify (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including:
- Name or username
- Email address
- Messages submitted with payments
1.2 Payment Information
Payments are processed securely by Stripe. We do not store full payment card details.
We may receive limited information from Stripe, such as:
- Payment status
- Partial payment identifiers
- Billing name (if provided)
1.3 Automatically Collected Data
We may collect basic technical data:
- IP address
- Browser type
- Device information
- Usage data (pages visited, interactions)
1.4 Cookies
Supportify uses session cookies necessary for authentication and platform operation. We do not use tracking or advertising cookies.
2. How We Use Information
We use collected information to:
- Process and facilitate payments
- Display supporter messages and alerts
- Provide and improve our services
- Detect fraud or abuse
- Communicate with users when necessary
3. How We Share Information
We do not sell your personal data.
We may share information with:
- Stripe (for payment processing)
- Service providers that support our platform
- Legal authorities when required by law
4. User Content and Messages
Supporter messages may be displayed publicly as part of alerts.
Users should not include sensitive personal information in messages.
5. Data Retention
We retain information as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Request correction
To make a request, contact us at support@supportifyapp.com.
7. Security
We take reasonable measures to protect your data. However, no system is completely secure.
8. Third-Party Links
Supportify may link to external platforms. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy periodically. Continued use of the platform indicates acceptance.
10. Contact
For privacy-related questions: support@supportifyapp.com