Refund Policy

Last updated: April 29, 2026

Supportify facilitates voluntary payments from supporters to creators.

1. General Policy

All payments made through Supportify are considered voluntary and are generally non-refundable.

2. Exceptions

Refunds may be issued in limited circumstances, including:

  • Duplicate or accidental payments
  • Unauthorized transactions
  • Legal requirements

Refund requests are reviewed on a case-by-case basis.

3. How to Request a Refund

Use the form below, or contact us directly at support@supportifyapp.com.

Please include the date of payment, the amount, and any relevant details.

4. Processing Refunds

If approved:

  • Refunds will be processed via the original payment method
  • Processing times may vary depending on the payment provider

5. Creator Responsibility

Creators are responsible for fulfilling any expectations associated with support (if applicable). Supportify does not guarantee outcomes or services from creators.

6. Disputes and Chargebacks

Users are encouraged to contact Supportify before initiating a chargeback.

Excessive chargebacks may result in account restrictions.

7. Changes to This Policy

We may update this policy as needed. Continued use of the platform indicates acceptance.